1Who We Are
khi777 is an online casino and sports betting platform operating at khi777.ws, targeted at English-speaking players in Pakistan. khi777 operates under an international gaming licence which imposes data protection and player verification obligations that this Privacy Policy is designed to fulfil.
For the purposes of this Privacy Policy, khi777 acts as the data controller in respect of the personal data of registered players and site visitors. This means khi777 determines the purposes for which personal data is collected and the manner in which it is processed.
If you have any questions about this Privacy Policy or about how khi777 handles your personal data, you can reach the khi777 data team at [email protected].
2Personal Data We Collect
khi777 collects the following categories of personal data from players and site visitors:
2.1 Account Registration Data
- Full legal name (as per CNIC or passport);
- Date of birth (used for 21+ age verification);
- Pakistani mobile number (used for account verification and 2FA);
- Email address;
- Residential address (city, district, province — e.g., Karachi, Lahore, Islamabad, Faisalabad);
- Username and hashed account password.
2.2 Identity Verification (KYC) Data
- Copy of CNIC (Computerised National Identity Card) or valid passport;
- Proof of address document (e.g., recent utility bill or bank statement from HBL, UBL, or Meezan Bank);
- Selfie or live photo for biometric identity verification where required;
- Proof of payment method (e.g., JazzCash or EasyPaisa account screenshot).
2.3 Financial & Transaction Data
- Deposit and withdrawal history;
- Payment method details (JazzCash mobile number, EasyPaisa account, bank account details for HBL/UBL/Meezan transfers, card details);
- Transaction amounts in PKR;
- Bonus credits awarded and wagering activity.
2.4 Gaming & Betting Activity Data
- Bets placed, games played, and gaming session history;
- Win/loss records;
- Responsible gaming settings (deposit limits, session time limits, self-exclusion status);
- Time and duration of each gaming session.
2.5 Technical & Device Data
- IP address;
- Device type, operating system, and browser type;
- Geographic location data derived from IP address;
- Cookie identifiers and session tokens;
- Pages visited and features accessed on khi777.
2.6 Communications Data
- Live chat transcripts between you and khi777 support;
- Email correspondence;
- Records of any complaints or dispute submissions.
3How We Collect Your Data
khi777 collects personal data through the following channels:
| Collection Method | Data Collected |
|---|---|
| Account Registration | Name, date of birth, mobile number, email, address, password |
| KYC Submission | CNIC / passport copy, proof of address, selfie |
| Deposit / Withdrawal | Payment method details, transaction amounts in PKR |
| Platform Usage | Betting activity, session data, device and IP information |
| Cookies & Tracking | Session tokens, browsing behaviour on khi777 |
| Support Interactions | Live chat logs, email correspondence, complaint records |
| Third-Party Processors | Payment verification data from JazzCash, EasyPaisa, HBL, UBL, Meezan |
4Why We Use Your Data
khi777 uses your personal data for the following purposes:
- Account Management: To create, maintain, and operate your khi777 account, including processing logins, account updates, and password resets;
- Age & Identity Verification (KYC): To verify that you are 21 years of age or older and that your identity matches the payment method you use — as required by khi777's international gaming licence;
- Payment Processing: To process deposits in PKR via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card, and to process withdrawal requests back to your verified payment method;
- Service Delivery: To provide access to casino games, sports betting markets (including PSL and international cricket), live dealer games, and all other khi777 platform features;
- Fraud Prevention & Security: To detect and prevent fraudulent account activity, money laundering, multi-accounting, and other prohibited conduct as defined in the khi777 Terms and Conditions;
- Responsible Gaming: To monitor gaming patterns for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to comply with responsible gaming obligations under the international gaming licence;
- Legal & Regulatory Compliance: To comply with applicable obligations under khi777's international gaming licence, including record-keeping, anti-money laundering (AML) reporting, and cooperation with competent authorities;
- Customer Support: To respond to your queries, resolve disputes, and process complaints;
- Platform Improvement: To analyse usage patterns and improve the khi777 platform experience for Pakistani players;
- Marketing Communications: To send you promotional offers and bonus notifications, but only where you have given your consent to receive such communications. You may opt out at any time.
5Legal Basis for Processing
khi777 processes your personal data under the following legal bases:
- Contractual Necessity: Processing required to provide the khi777 service to you under the khi777 Terms and Conditions — including account management, payment processing, and service delivery;
- Legal Obligation: Processing required to comply with khi777's international gaming licence obligations — including KYC identity verification, age verification, AML compliance, and responsible gaming monitoring;
- Legitimate Interest: Processing for fraud prevention, platform security, and analytics to improve the khi777 service, where these interests are not overridden by your data protection rights;
- Consent: Processing for marketing communications, where you have given clear, informed consent. You may withdraw this consent at any time by contacting [email protected] or using the communication preferences in your account dashboard.
6Sharing Your Data
khi777 shares personal data with third parties only in the following limited circumstances:
6.1 Payment Processors
khi777 shares necessary transaction data with payment processors — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — solely for the purpose of processing your deposits and withdrawals in PKR. These processors act as data processors under contract with khi777 and are not permitted to use your data for any other purpose.
6.2 KYC Verification Providers
khi777 may use third-party identity verification services to assist with CNIC and document verification. These providers process your KYC documents under strict data processing agreements and are not permitted to retain or use your identity documents beyond the verification purpose.
6.3 Gaming Software Providers
khi777's games and sports betting markets are powered by licensed third-party game and data providers. These providers may receive anonymised session data to facilitate game delivery. They do not receive your personal identity data.
6.4 Regulatory & Law Enforcement Authorities
khi777 may disclose your personal data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by law or by khi777's international gaming licence obligations. khi777 will disclose no more data than is required and will notify you of such disclosure where permitted to do so by law.
6.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of khi777's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy commitments applicable to your data will be maintained.
7Cookies & Tracking Technologies
khi777 uses cookies and similar tracking technologies on the khi777 platform. Cookies are small data files stored on your device that help khi777 recognise you, maintain your session, and analyse how the platform is used.
Types of Cookies Used by khi777
- Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens and security cookies. These cannot be disabled without breaking core platform functionality;
- Functional Cookies: Remember your preferences, such as language settings and responsible gaming limit configurations;
- Analytics Cookies: Collect anonymised data about how players use khi777, which pages are visited, and which features are used most. This data is used to improve the platform;
- Marketing Cookies: Used to deliver relevant promotional content to you on khi777. These are only set with your consent.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the khi777 platform. khi777 does not use cookies to track your activity on third-party websites.
8Data Retention
khi777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by khi777's international gaming licence:
- Account & KYC Data: Retained for a minimum of 5 years following account closure, as required for anti-money laundering compliance;
- Transaction Records: Retained for a minimum of 5 years following the date of each transaction;
- Responsible Gaming Records: Self-exclusion records are retained for the duration of the exclusion period plus 5 years;
- Communications Data: Support chat logs and email correspondence retained for 2 years from the date of the interaction;
- Technical & Device Data: IP logs and session data retained for 12 months.
Following the expiry of the applicable retention period, khi777 will securely delete or anonymise your personal data. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical purposes in a form that cannot be linked back to you.
9Data Security
khi777 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. These measures include:
- SSL/TLS Encryption: All data transmitted between your device and khi777 is encrypted using 256-bit SSL/TLS protocols;
- Password Hashing: Account passwords are stored as salted cryptographic hashes and are never stored in plain text;
- Two-Factor Authentication (2FA): khi777 offers SMS-based 2FA for account login, which is strongly recommended for all players;
- Access Controls: Access to player personal data within khi777 is restricted to staff whose role requires it, and is subject to strict internal access control policies;
- Segregated Player Funds: Player account balances are held in accounts segregated from khi777 operational funds;
- Regular Security Audits: khi777's platform undergoes periodic security assessments as part of its international gaming licence compliance obligations.
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, khi777 will notify affected players promptly in accordance with its obligations under the international gaming licence.
10Your Data Rights
As a khi777 player, you have the following rights in relation to your personal data. Click each right to expand the description:
To exercise any of these rights, contact khi777 at [email protected]. khi777 will respond within 30 days. Identity verification may be required before any request is fulfilled to protect your data from being disclosed to unauthorised parties.
11Children & Minors
khi777 takes age verification seriously. All registered players are required to verify their age as part of the KYC process, and khi777 uses document verification to confirm that no player under the age of 21 holds an active account.
If khi777 becomes aware that personal data has been collected from a player who is under 21 years of age, it will immediately close that account, void any pending transactions, and securely delete all data associated with the minor's account. If you believe that a minor has registered on khi777, please notify [email protected] immediately.
12Third-Party Links
The khi777 platform may contain links to third-party websites or services — for example, game providers or payment processor portals. khi777 is not responsible for the privacy practices of these third-party sites and does not control their data collection or processing activities.
When you follow a link from khi777 to a third-party site, you leave the khi777 platform and your activity on that third-party site is governed by that site's own privacy policy. khi777 recommends that you review the privacy policy of any third-party site you visit.
13Updates to This Privacy Policy
khi777 may update this Privacy Policy from time to time to reflect changes in khi777's data processing practices, changes in applicable law, or changes to khi777's international gaming licence obligations. When material changes are made to this Privacy Policy, khi777 will notify registered players by email to the address held on their account, and will post a prominent notice on the khi777 platform at next login.
The updated Privacy Policy will be effective from the date stated at the top of the policy. Continued use of the khi777 platform after that date constitutes your acknowledgement of the updated policy. If you do not agree with the changes, you should stop using khi777 and may close your account in accordance with the khi777 Terms and Conditions.
The date of the most recent revision is always displayed at the top of this page. khi777 recommends bookmarking this page and reviewing it periodically.
14Contact & Complaints
For any questions, concerns, or requests relating to this Privacy Policy or to khi777's handling of your personal data, please contact the khi777 data team:
- Email: [email protected]
- Live Chat: Available 24/7 from your khi777 account dashboard
- Response Time: khi777 aims to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 30 days
How to Make a Data Complaint
If you are not satisfied with khi777's response to a data -related request or complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority under khi777's international gaming licence jurisdiction. Details of the applicable supervisory authority are available from khi777 support upon request.